Staff only focus on selling add on service without explanation of any detail of the car rental. And added a optional insurance to the bill without getting the consent from me. And when I ask the staff the additional charge on the printed bill, she cheat us that the charge is compulsory and will refund after car return. Turn out is cheating us.
回覆快速
Be careful of force adding optional insurance to your bill.
取车门店工作人员印度人存在故意欺诈客户行为,擅自加入收费保险项目,还谎称是预授权,人品素质极差,投诉把合同的还车日期都写错了,也不承认,以后不会再选这家租车公司了
处理问题及时
整体感觉一般,服务也不是 热情,取车的时候验车比较随便,没有很好的记录清楚本来已有的刮痕,令人不是十分放心。
有问题资讯,可以解答得得到。
在克罗地亚自驾是挺好的,车辆不是特别多,走高架方便