第一次租车，在租租车上付了全款购买全险，还特意翻译成意大利语用纸写下“已购全险”，自己需要驾驶行进的国家，免去推荐保险的麻烦。
从机场取完行李到达B1层已有很多人等待，排队时间尚可，办理手续也极其顺利，只是被收了一箱油的押金，油表、车辆有损情况都有标注。
第一次租车，选“租租车”非常方便，从第一次下单到最后成行，期间多次优惠打折，取消又订，优惠好多，碰到问题或疑惑也是不厌其烦的回答，下次出行还是会选择“租租车”
自驾全程27天，经过意大利、瑞士、德国、法国、列支敦士登、比利时、卢森堡、荷兰，一路高速，意大利、法国段基本限速130公里，德国段有时限速，有时不限速，车辆的表盘上会清楚的显示限速标志，每个国家、每段高速，灯亮按亮灯的时速，灯暗就是表示不限速，请备零钱，有些有取卡，可信用卡可零钱，有些直接丢硬币。个人感觉付纸币或硬币比较方便。
I arrived to the airport 2 hours after, the salesman said the car was not availabe anymore, and he insisted to rent me a VOLVO with a double price than Opel, he said not any option for automatic gear car. And sincerally i didn´t belive him, inmediatly i reserve a Toyota automatic car of the same range price in the same company Hertz, so you can see. The salesman lie to me. The only interes to him was selling a much more expensive car to me, but really i got a much cheaper car in his company which he said was not available. Bad, bad very bad!
I had a problem with the reservation and the APP gave me a fast solution, very good experience.
none
等待时间有点长，等待40分钟后告知没有指定车型。
中文方便
服务很到位，不懂就问，回答也非常迅速
服务很到位，不懂就问，回答也非常迅速
