对AVIS的评价：
还不错
3天前
对SIXT的评价：
在提车现场客服人员以子无虚有的行李箱放不下（实际上并不存在该问题，租租车平台显示客户之前预定的标致308是可以放下两个24英寸行李箱的，客户带的正是两个24英寸行李箱，且客户只有两个人乘用车辆）为借口要求升级车辆标致3008，因语言沟通不畅且现场无法验证是不是之前预定的标致308真的放不下行李箱；同时，客户又听到客服解释升级后的车辆日租金仅升级几英镑差距不大。基于上述原因，客户最终接受升级车辆要求并签字。但是，从几天后客户收到的对方费用确认邮件中才了解到，这个升级后的车辆日租金并非只有几英镑差距，而是之前标致308的日租金2倍以上。客户怀疑有可能是当时语言沟通问题，且对方在提车现场并未提供实际升级后车辆费用清单，导致双方对日租金变化存在理解上的不一致，而这个后果仅仅是因为行李箱放不下这种不真实存在的借口。因此，客户高度怀疑该客服有误导升级车辆抬高客户消费的行为，或者该客服人员专业水平欠佳，竟提出标致308放不下两个24英寸行李箱这种不专业的问题而要求升级车辆。由于存在时间差，客户在用车期间才收到对方发来的邮件，客户发现升级后车辆日租金报价与现场商洽时不符而提出质疑后，对方态度傲慢，以客户现场已签字（现场误导致客户误信，非客户真实意思表达，此签字应视为无效）为借口拒不提供解释及退还差价。
抛开一切其他问题不谈，客户仅仅对这一个问题要求sixT给出合理解释：客户之前预定的标致308车型明明可以放得下两个24英寸行李箱（租租车平台上已标注），该客服人员为什么提出行李箱放不下的问题？
因为这个不存在的问题让客户多付出数百英镑代价，虽然数额不算大，但因为事后沟通对方态度以及结果，使客户体验与感受非常差。
抛开一切其他问题不谈，客户仅仅对这一个问题要求sixT给出合理解释：客户之前预定的标致308车型明明可以放得下两个24英寸行李箱（租租车平台上已标注），该客服人员为什么提出行李箱放不下的问题？
因为这个不存在的问题让客户多付出数百英镑代价，虽然数额不算大，但因为事后沟通对方态度以及结果，使客户体验与感受非常差。
标致 308或同组车型
4天前
对Europcar的评价：
非常满意
对租租车的评价：
This was a truly enjoyable car rental experience, and I’d like to extend my sincere thanks to Mr. Lacen for his patience and excellent service. To ensure a smooth trip, I visited the Europcar branch in person a week in advance to ask some questions. Mr. Lacen welcomed me and patiently answered all of them in detail.
When I came back to pick up the car, it was once again Mr. Lacen who assisted me. The entire process was efficient and professional, and most importantly, I received the exact car model I had reserved—which made my journey all the more perfect.
It was my first time using Europcar, and I must admit that I was initially quite anxious due to the many negative reviews I had read online. However, my actual experience was outstanding. The service was attentive, there were no unexpected charges, and the return inspection went smoothly.
I look forward to renting from Europcar again in the future!
When I came back to pick up the car, it was once again Mr. Lacen who assisted me. The entire process was efficient and professional, and most importantly, I received the exact car model I had reserved—which made my journey all the more perfect.
It was my first time using Europcar, and I must admit that I was initially quite anxious due to the many negative reviews I had read online. However, my actual experience was outstanding. The service was attentive, there were no unexpected charges, and the return inspection went smoothly.
I look forward to renting from Europcar again in the future!
奔驰 A级或同组车型
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